Susana Schwartz

Susana Schwartz BSS/OSS and Service Delivery Editor, covering issues related to the telco back office. Susana is former Technology Editor of BSS/OSS World magazine and Editor of TM Forum's publishing arm.

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Allot: Moving toward more intuitive plans and pricing

Application-based pricing is a concept that makes more and more sense as larger numbers of people consume content from different channels and sources. Rather than charge in non-intuitive was such as per-gigabyte or per-megabyte, operators want to move toward service offerings that reflect real usage and real language. (more…)

Sandvine survey reveals Netflix number-one bandwidth gobbler

Sandvine’s Global Internet Phenomena Report: Spring 2011 was released today,revealing that real-time entertainment traffic represents 49.2% of peak period fixed access traffic in North America—a rate that means it will comprise 55-60% of traffic by the end of the year. Those figures represent a 60-percent jump from 29.5% in 2009.

The report also says Netflix can boast 23.6 million subscribers, even though that’s less than 25% of U.S. broadband connected homes that currently subscribe to Netflix. (more…)

Can service providers push vendors to adopt B/OSS standards?

Oracle yesterday released the results of independent research to gauge service providers’ opinions about adoption of OSS/BSS standards. (more…)

Is there a better way to verify risk in the cloud?

Compromises to cloud environments have generated some heated but healthy debates as of late. Many cloud providers may contend that cloud can be “as secure as you want it to be,” meaning that the level of security can correlate with the level of commitment and funding enterprises are willing to dedicate. But others believe no amount of commitment or capital investment can be enough to guarantee security. In fact, many believe clouds are more opaque than transparent when it comes to the level of risk the enterprise is taking on. (more…)

Cisco partners with Xerox to bolster cloud offerings with on-demand printing

Cisco today announced it would offer Xerox’s printing services on its network equipment, perhaps in the hopes to allay fears it cannot keep up with Juniper Networks, HP, F5 and other competitors. (more…)

Are containerized data centers a win-win all around?

As “containerized” data centers become more popular, carriers will have cost incentives, as well as altruistic ones for investing in these “data centers-in-a-box.” (more…)

Reclaiming data for ‘the individual’

With the recent flap made by revelations that Apple and others are collecting location data off of devices, the New York Times today reported that its Research & Development Lab would try to give back to the people…well, give “data back to the people” by developing a Web-based tool that will make the location data Apple had been collecting available to customers and researchers. (more…)

Could operators have made a buck off the Royal Wedding?

The Internet traffic generated by the Royal Wedding demonstrates what a royal pain spikes in traffic can be, or what an opportunity they present if operators fully utilize their intelligent policy control solutions. (more…)

Will Amazon’s customer-centric response to outage inspire others?

Despite no legal reason to do so, Amazon Web Services will dole out to its customers impacted by the outage a series of service credits that “expand beyond the duration of the outage,” according to the New York Times. In its statement, AWS said it would be giving 10-day service credits to “customers with an attached EBS volume or a running RDS database instance in the affected Availability Zone in the U.S. East Region at the time of the disruption, regardless of whether their resources and application were impacted or not.” (more…)

Apple says it will work out ‘bugs’, but could bad press tied to OTT players taint telco brands?

As we covered yesterday in Connected Planet, service providers not only in telecom but in all facets of communications, entertainment and social media are being pressured to become more transparent and communicative about the benefits of their services and the ease with which people can opt in or opt out of certain functions that compromise privacy or security. (more…)