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	<title>Telephony 2.0 &#187; Web Office</title>
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		<title>The iPhone, Early Adopters and the Mass Market</title>
		<link>http://blog.connectedplanetonline.com/telephony2/2008/05/28/the-iphone-early-adopters-and-the-mass-market/</link>
		<comments>http://blog.connectedplanetonline.com/telephony2/2008/05/28/the-iphone-early-adopters-and-the-mass-market/#comments</comments>
		<pubDate>Wed, 28 May 2008 15:02:29 +0000</pubDate>
		<dc:creator>Rich Karpinski</dc:creator>
				<category><![CDATA[All stories]]></category>
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		<description><![CDATA[Image via WikipediaThe iPhone is an impressive device. But&#8230;.
After almost a year of strong sales that have made it one of the dominant smartphones in the United States, the iPhone has settled down to a less-than-spectacular pace: roughly 600,000 units a month, according to the company&#8230;.Nokia, the world’s largest maker of cellphones, sells more phones [...]]]></description>
			<content:encoded><![CDATA[<p><span class="zemanta-img" style="margin: 1em; display: block; float: right"><a href="http://commons.wikipedia.org/wiki/Image:IPhone_SIM_Slot.jpg" target="_blank"><img src="http://upload.wikimedia.org/wikipedia/commons/thumb/5/57/IPhone_SIM_Slot.jpg/202px-IPhone_SIM_Slot.jpg" alt="I took this photo of my :en:iPhone and its SIM slot." style="border: medium none ; display: block" /></a><span class="zemanta-img-attribution" style="margin: 1em 0pt 0pt; display: block">Image via <a href="http://commons.wikipedia.org/wiki/Image:IPhone_SIM_Slot.jpg" target="_blank">Wikipedia</a></span></span>The iPhone is an impressive device. But&#8230;.</p>
<blockquote><p>After almost a year of strong sales that have made it one of the dominant smartphones in the United States, the iPhone has settled down to a less-than-spectacular pace: roughly 600,000 units a month, according to the company&#8230;.Nokia, the world’s largest maker of cellphones, sells more phones every week than Apple has sold since the iPhone’s introduction.</p></blockquote>
<p>That from the <a href="http://www.nytimes.com/2008/05/28/technology/28apple.html?_r=1&amp;oref=slogin">NY Times this morning in a story guessing on the specs for the upcoming iPhone 2.0:</a> <em>more phones per week than Apple has sold altogether&#8230; </em></p>
<p>Obviously, there are major lessons to be learned there for service providers.  It&#8217;s great to be a part of the bleeding edge (AT&amp;T seems happy with its Apple iPhone relationship, though the terms were clearly a bit risky).  But early adopters are clearly NOT the mass market.</p>
<p>The same dynamic is playing out in the Web 2.0 sector. There is tremendous discussion about Web 2.0 services like Twitter and Friendfeed among tech early adopters. But chances are * you * don&#8217;t use either service nor do any of your friends. Such services may leap the chasm to the masses, but they might not. <a href="http://www.nytimes.com/2008/05/28/technology/28apple.html?_r=1&amp;oref=slogin">Dare Obasanjo, a blogger and coder working on Microsoft&#8217;s Web properties, notes THREE major Web 2.0 trends from last year</a> &#8212; blog search, social bookmarking and RSS readers &#8212; that failed to make the big leap to the mass market.</p>
<p>Can telcos afford to ignore the opportunity and competitive impact of ahead-of-the-curve services like micro-blogging, high-end smartphones and lifestreaming Web aggregators?</p>
<p>No.</p>
<p>But they&#8217;ll do well to understand that a cool trend does not necessarily mean there&#8217;s a business to be had, nor does a neat feature mean there&#8217;s a money-making service ready to be launched.</p>
<p>Ignore early adopters at your own peril; but miss &#8212; or mis-time &#8212; the leap to the mass market and you are likely in even more trouble.</p>
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