Zeacom Reports More than 225k Daily Users
Amid the gloom and doom surrounding our economy, one company continues to stand out. Zeacom, a provider of contact center, unified communications and business process automation software and services, today reported significant growth in both the number of enterprises and individual users of its Zeacom Communications Center (ZCC) platform
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As of September 1, 2011, more than 76,000 contact center and 226,000 unified communications users at more than 4,000 sites use ZCC daily.
Ernie Wallerstein, Zeacom president, noted that, “I am very pleased with Zeacom’s continued success, which is a direct result of consistent focus in contact center, unified communications and process automation solutions. Since our inception, we have remained steadfast in our operational mandate as a software provider and unlike other vendors, we do not try to be all things to all people.”
He continued, “With organizations both public and private emphasizing customer service, engagement and more







