Award Further Demonstrates dinCloud’s Commitment to Providing Exceptional Service and Support for Customers
LOS ANGELES, CA – April 16, 2014 – dinCloud, a cloud services provider that helps businesses rapidly migrate to the cloud through business provisioning, today announced that it was presented with a Gold Stevie® award in the “Front-Line Customer Service Professional of the Year - Technology Industries” category in the eighth annual Stevie Awards for Sales & Customer Service.
As operations manager for dinCloud’s service desk, Kashif Rasheed was the individual recipient for this award. Kashif supervises and manages all help desk staff and projects, including customer specific projects at dinCloud. Additionally, as implementation manager, he designs and builds a customer’s virtual environment and works with their IT staff to implement the technology. Kashif ensures quality execution throughout these service touch points, including implementation services – with superior white glove treatment during the onboarding more