BriefingRoom on Connected Planet Online

When stranded motorists ask for help from Jack Rabbit USA, the specialist in emergency roadside assistance knows that a timely and efficient response is essential to client satisfaction. The company’s move to hosted phone service from Virtual PBX® has improved efficiency and response time, while simultaneously saving the firm over $15,000 per month in costs.

Jack Rabbit USA offers its services to drivers throughout 15 states within the South, Midwest and East Coast through a network of 30 roadside assistance dispatchers. But the technology the company had been using to communicate was burdensome and costly. Staff had to manually forward hundreds of calls each day. When Jack Rabbit USA began looking for a more cost-effective and efficient system, it hired technology expert James Yates to provide advice on services the company should consider to help cut costs and improve service to its customers.

“Jack Rabbit USA more

Enhancements to Innovative Ethernet Switching Software Deliver Advanced Features for OEMs Developing Virtualization and Cloud Computing Solutions

PALO ALTO, Calif., June 30 — Aricent, a global innovation, technology and service company focused exclusively on communications, today announced a new release of its widely deployed Intelligent Switching Solution (ISS) specifically tailored for building Data Center Ethernet equipment. Aricent’s ISS is a licensable, pre-packaged software framework that jumpstarts the development and integration of advanced switching products, and has been selected by more than 60 networking and telecom equipment manufacturers worldwide.

The new ISS release includes functions essential to delivering Ethernet in the Data Center including Priority Flow Control (PFC), Enhanced Transmission Selection (ETS), congestion notification and Data Center Bridging Extensions (DCBX). Additional features targeted for the Data Center include VRF, hot-standby for OSPF and PIM, graceful restart, IS-IS integration, and enhancements to private VLAN, ACL, MLDv2, MSDP and IPv6. These more

HP Solution Powers Telecom Operator’s Infrastructure-as-a-Service Offering

PALO ALTO, Calif.–HP (NYSE:HPQ) today announced that it is helping SFR, a leading French telecom operator, to generate new revenue by extending the advantages of cloud computing to its business customers.

HP and SFR have built a complete cloud services platform designed to enable SFR to offer IT infrastructure as a service (IaaS) with utility-based pricing to French companies.

The HP Cloud Services Enablement (CSE) portfolio for Communications Service Providers (CSP) tightly integrates HP software, hardware and services to simplify and speed cloud services deployments. For IaaS, the compute services offering includes HP Aggregation Platform for SaaS, HP Cloud Service Automation and HP BladeSystem Matrix.

With the HP CSE portfolio, SFR business customers can take advantage of a wide selection of services on demand, guaranteed quality network bandwidth and access to state-of-the-art IT technology. Business benefits for SFR customers more

End-to-End Solution Works Across All Variations in Traffic and All Vendor Devices

MILPITAS, Calif., June 30 — JDSU (Nasdaq: JDSU and TSX: JDU) today announced its Signaling Analyzer Real Time (SART) solution quickly and successfully validated results from rapidly changing test scenarios during major LTE interoperability trials, the results of which were captured in a white paper recently published about the March, 2010 MultiService Forum (MSF)-sponsored event. Hosted by Vodafone in Dusseldorf and China Mobile in Beijing, the intense, two-week-long trials tested the interoperability of Evolved Packet Core (EPC) elements from the world’s leading network equipment manufacturers (NEMs). JDSU was the only passive test vendor invited, and, as referenced in the post-event MSF white paper, its tools enabled rapid analysis by providing “uncompromising visibility to all End2End procedures.” (1)

“We were encouraged not only by the results of the interoperability trials, but by the fact that a neutral more