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Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive for May 18th, 2010

Genoa Business Forms, Inc. Turns to Virtual PBX to Better Engage Customers and Reduce Overall Costs

Company Saved Over $12,000 with Virtual PBX

Virtual PBX, the inventor and leading supplier of hosted business phone services, today announced that Genoa Business Forms, Inc., a family owned manufacturer of printed products established in 1957, has incorporated Virtual PBX’s business-class phone system, which reduces overall costs, provides much needed additional services and ensures that its employees are connected with clients at all times.

Genoa Business Forms began using Virtual PBX in September of 2009 after management realized the company had a need for a service that would allow employees to stay in constant communication with customers and would provide additional services that traditional phone systems could not offer. After researching what was available and comparing that to its needs, the company ultimately chose Virtual PBX. With this new system, there was no need to purchase new hardware or worry about ongoing maintenance charges, and more

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Related Topics: VOIP, Other |

AT&T TELEPRESENCE SOLUTION ADDS MORE COUNTRIES TO ITS GLOBAL FOOTPRINT

Customers Can Use AT&T Telepresence Solution From Sites In Up To 75 Countries

DALLAS, May 18, 2010 AT&T* is bringing the unique ‘in-person’ experience of telepresence to more companies in more locations by expanding its AT&T Telepresence Solution(SM) global footprint availability to customer sites in a total of 75 countries and territories. This expansion includes the addition of twelve new countries where it offers its fully managed AT&T Telepresence Solution bundle and 37 additional countries where AT&T Telepresence Solution includes proactive remote monitoring of customer-owned videoconferencing equipment and access to the AT&T Business Exchange.

These additions more than double the countries from where customers can reach AT&T Telepresence Solution along with AT&T’s plans to build out AT&T Business Exchange Nodes in Amsterdam and Hong Kong, demonstrate AT&T’s global leadership and commitment to advanced videoconferencing.

The twelve additional countries where AT&T Telepresence Solution is now available more

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Related Topics: Business Services, IP/NGN, Other |

INTELEPEER APPOINTS GENERAL MANAGER TO LEAD TELCO BUSINESS UNIT

Shaun Andrews Brings More Than 15 Years of Executive Leadership and Voice Industry Expertise to Drive Continued Growth of Telco Business Unit

SAN MATEO, Calif. – May 18, 2010 – IntelePeer Inc., a leader in the delivery of communications via cloud-based infrastructure, today announced the appointment of Shaun Andrews as the general manager of its Telco Business Unit.

Andrews will leverage his executive leadership and voice industry experience to enhance the Telco Business Unit by driving revenue and profitability through the IntelePeer Global Voice Peering Network. In this role, Andrews will lead teams that manage carrier sales, vendor relations, and product development.

Shaun is a great addition to our executive team, bringing a record of achievements in telecommunications across product management, development, sales, operations and finance, said Frank Fawzi, IntelePeer chairman and CEO. Under Shaun’s leadership, our Telco Business Unit is well-positioned to accelerate growth more

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Related Topics: Service Delivery, BSS/OSS, IP/NGN, Cloud Computing, VOIP, Other |

NTT America and Integralis Offer Information Security Services

NEW YORK — NTT America (NTTA), the US subsidiary of NTT Communications Corporation, today announced the availability of an enhanced set of information security professional services, in partnership with Integralis, a global IT security solutions provider and an NTT Communications company. Combining Integralis’ deep security expertise with NTTA’s global hosting, private network, and Internet infrastructure, NTTA is now able to offer customers services such as strategic security planning, policy development, vulnerability assessment, penetration testing, and other professional services.

The powerful melding of the two companies services bring an unprecedented array of data center capabilities from a single source to the market. NTTA’s global infrastructure footprint compliments Integralis’ expansive international professional services team. The combination of services enables clients to reduce more

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Related Topics: Business Services, Global |

Empirix Expands Service Assurance Offerings to Monitor Mobile Core Architectures

Hammer XMS Solution Brings VoIP and IMS Expertise to Rapidly Converging Mobile Networks

BEDFORD, Mass. — Empirix Inc., the market leader of service quality assurance solutions for new IP communications, today announced that it has expanded its flagship Hammer XMSTM technology to provide end-to-end network monitoring for mobile core architectures. For mobile operators transitioning to all IP LTE networks, and traditional wire line operators or MSOs that are adding mobile service offerings, Hammer XMS helps lower the cost of deploying and maintaining multi-protocol network architectures and ensures a more consistent, high-quality customer experience.

With this announcement, Hammer XMS becomes a fully integrated network monitoring and analysis solution available to mobile service providers. It includes a rich suite of protocol support for both GSM and CDMA networks including MAP, CAP, IS-41, CAMEL and WIN services, complementing existing SS7/C7 and IMS protocol support. Hammer XMS extends its hallmark end-to-end view more

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Related Topics: IP/NGN, 3G/4G, IMS, VOIP |

Motorola’s Co-CEO Outlines Strategy for the ‘Next Generation of Public Safety’ Solutions

Powerful combination of technology provides advanced communications to protect the safety of first responders and citizens in the 21st Century

SCHAUMBURG, Ill., May 18 — The Enterprise Mobility Solutions business of Motorola, Inc. (NYSE: MOT) today unveiled the industry’s most comprehensive plan for delivering advanced communications to the nation’s public safety agencies. This “Next Generation of Public Safety” strategy establishes the building blocks extending from the mission critical core for first-responders to realize true mobile broadband connection speeds and access to rich-media applications delivered on advanced collaborative data devices.

Motorola’s next generation of public safety solutions will maximize operational effectiveness by converging voice, image, data, and video communications from a multimedia, integrated command center and extend the reach of current mission critical communications networks. This will connect critical resources across agencies and jurisdictions, and between mission-critical two-way and broadband networks. With stronger networks and greater capabilities, public safety more

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Related Topics: Mobile Apps, 3G/4G, Other |