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Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive for January 27th, 2010

Verizon to Customers: Please DO Try This at Home

Major Expansion and Enhancement of Innovative Self-Service Tools Provide Greater Convenience for Consumers

NEW YORKVerizon has significantly expanded and enhanced its self-service tools for wireline residential customers, enabling them to do everything from shopping for bundles of services to paying bills to fixing problems with TV and Internet services – at any time of day or night.

The online and voice-activated tools, the expansion and enhancement of which were announced Wednesday (Jan. 27), are designed to be easy for customers to use and to put them in direct control of their specific service needs. The tools also meet the needs of consumers, a growing number of whom use self-service tools every day for such things as paying bills, purchasing airline tickets and making hotel reservations.
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AT&T Supports More Than 370 Wireless Specialty Devices

AT&T Supports More Than 370 Wireless Specialty Devices

Solidifies Leadership in Wirelessly Connecting eReaders, Netbooks, Personal Navigation Devices, Other Consumer Electronics

DALLAS, Jan. 26 — AT&T, which offers the nation’s most advanced mobile broadband experience, announced today that through 2009, it has certified more than 370 wireless specialty consumer and machine-to-machine devices – such as eReaders, netbooks, digital photo frames, personal navigation devices, and home security monitoring and smart grid devices – for use on its mobile broadband network.

Consumers and business customers rely on AT&T’s wireless network to access a range of new, innovative solutions to make their lives and workplaces more efficient and productive. In addition to consumer electronics devices, or emerging devices, these solutions include rugged handsets and laptops, healthcare tracking tools, and meter-reading, vending machine, and home detention devices, among multiple devices designed to support the needs of a broad range of M2M more

Good Technology Acquires CloudSync

Good Technology Acquires CloudSync

Acquisition of cloud-based device management provider further strengthens Good’s position as leader in mobile device management and security

REDWOOD CITY, Calif., Jan. 27 — Good Technology today announced it has acquired CloudSync, a Denver, Colorado-based mobile device management company. The acquisition furthers Good’s mission of enabling device choice in the enterprise by providing enhanced device management for the broadest range of devices, including laptops, tablets, ruggedized handhelds, and leading smartphone platforms, all through a simple, secure, cloud-based service offering that does not require enterprises to deploy and manage additional hardware or software.

The acquisition of CloudSync complements Good’s robust Good for Enterprise™ solution and reinforces Good’s position as the only solution enterprises need to meet all of their mobile security, management, collaboration and application access needs. Good for Enterprise is comprised of three components:
Good Mobile Control™ for mobile device management
Good more

BIGBAND LEADS IN EDGE QAM SHIPMENTS PASSING 700,000 MILESTONE

BIGBAND LEADS IN EDGE QAM SHIPMENTS PASSING 700,000 MILESTONE

Company doubles the density of the industry’s most widely deployed universal edge QAM platform

REDWOOD CITY, Calif., Jan. 27, 2010—BigBand Networks, Inc. (NASDAQ: BBND), a leader in digital video networking, announced today that it has extended its market leadership with more than 700,000 QAMs shipped to over 60 service providers worldwide over the life of its edge QAM platforms. Additionally, the company announced commercial availability of its double density BEQ™6200 8:1 QAM, designed to give service providers twice the capacity to address the growing bandwidth demands at the edge of the network where rack space is at a premium.

“We believe our market leading BEQ platform gives customers the operational flexibility to implement and manage larger numbers of new and legacy QAMs with the best mix of reliability and density and path to next-generation platforms,” said David more

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Verizon Integrates International and U.S. Wholesale Teams, Creating a Single Global Service Provider With a Robust Voice and Data Portfolio

Unified Approach Leverages Superior Global IP Network and Dynamic Product Set to Challenge Other Global Providers

  

NEW YORK Verizon’s wholesale operations begin 2010 with a new, unified global approach to supporting carrier customers, linking the operations of the company’s former U.S. wholesale unit and its international wholesale team into a single $10 billion, full-service worldwide entity.

Operating as Verizon Global Wholesale, the organization combines the former International Partner Services and Verizon Partner Solutions groups to integrate and broaden the services, delivery and support functions that serve wholesale customers – no matter where they’re located.

“As a leader in communications services, Verizon Global Wholesale helps our wholesale customers, U.S. and internationally based, give their customers the very best in voice and data offerings by leveraging the power more

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